FAQ2018-10-13T12:00:06+00:00

faq_gold_bullets

FREQUENTLY ASKED QUESTIONS

WHAT ARE YOUR STORE HOURS?

We are open Monday through Saturday from 9am to 8pm, and Sunday 9am to 6pm.

WHAT ARE YOUR HOLIDAY HOURS?

We are open normal hours on most holidays. We are closed on Christmas Day. Please call the store at 480-588-8802 to inquire about a particular holiday or you may Submit Inquiry Form.

WHERE ARE YOU LOCATED?

We are located at 7000 E. Mayo Blvd in Phoenix, at the 101 Freeway & Scottsdale Road, across from Whole Foods. Click here for Driving Directions.

DO YOU ACCEPT FFL TRANSFERS?

Yes. The cost for an incoming transfer is $40 for the first firearm and $20 for each additional firearm transferred on the same form; the cost for our members is $20 per firearm. If you need a copy of our FFL for a transfer, please contact us at c2fflscottsdale@c2tactical.com. Please do not call the store to request an FFL be sent, only emailed requests will be addressed.

MY TRACKING INFORMATION SAYS MY PACKAGE WAS DELIVERED. CAN I COME PICK IT UP?

Depending on volume of merchandise/packages received, it may take up to 1 business day (Monday through Friday) to properly log and enter your item into our system. Receiving tracking notification that your package has arrived does not imply that it has been processed. You will be contacted as soon as it is ready. Please verify that you have a valid phone number and email on file with the sender. 

RANGE INFORMATION

DO YOU HAVE AGE RESTRICTIONS? 

You must be 21 or over to use the range, or accompanied by someone over 21. Some rental firearms have a minimum age of 16. If you have further questions, you may Submit Inquiry Form.

HOW MUCH DOES IT COST TO USE THE RANGE? 

Our range fees are $15 per person, per hour on the Pistol Lanes, and $20 per person, per hour on Rifle Lanes (may be used for rifle, pistol, and shotgun). We now offer advanced lane reservations for a $10 up charge fee, Pistol Lane is $25 per person, per hour and Rifle Lane is $30 per person, per hour. If you are a non-member and interested in making a lane reservation, click here to learn more.

ARE THERE ANY LANE & AMMO RESTRICTIONS?

Yes, there is a limit of three shooters per lane, so please book multiple lanes accordingly. Shooters may not use steel-cored, bi-metal jacketed, tracer or penetrative ammunition. We do not allow muzzle loader or black powder firearms.

DO YOU OFFER LAW ENFORCEMENT OR MILITARY DISCOUNTS?

We do offer law enforcement and military discounts on range time. Ask your cashier for details.

IT’S MY BIRTHDAY; DO I GET A DISCOUNT?

We do not offer birthday discounts at this time.

DO YOU HAVE A LADIES DAY?

Yes, on Mondays from 2pm-close, ladies will get free range time.

CAN I BRING MY OWN TARGETS? 

Unfortunately, we do not allow outside targets to be used on our range. All targets must be purchased from us.

WHAT CALIBERS ARE ALLOWED ON THE RANGE?

We can accept rifle and pistol calibers up to a .308. Shotgun birdshot, buckshot and slugs are all okay, but birdshot pellets must be size #6 or larger.

CAN I BRING MY OWN AMMUNITION?

If you bring your own firearms, you may use your own ammunition. If you are using one of our rental firearms, you must purchase our ammunition to use in them. We do not allow the following types of ammunition, as it is not safe to shoot on our range: steel cored, bi-metal jacketed, tracer or penetrative ammunition. Please note that steel-cased ammunition is okay to shoot, as long as the projectile portion of the bullet is non-magnetic.

WHAT IS THE MAXIMUM DISTANCE ON THE RANGE?

Our lanes are a minimum of 60 ft. and maximum of 75 ft. (may be used for pistol, rifle & shotgun).

WHAT IS THE YOUR CLASS POLICY?

Class purchases, including same day registration (make sure you allow plenty of driving time to arrive on time), are non-refundable unless your class is cancelled. No refunds on late arrivals. You may reschedule to another class or apply your payment to a different class with 24 hours advanced notice. Classes may be cancelled at any time due to unforeseen circumstances. If your class is cancelled, you may reschedule to another date, apply your payment to a different class or request a refund.

COMPETITIVE MATCHES

DO YOU HAVE COMPETITIVE MATCHES OR COMPETITIVE LEAGUES AT C2 TACTICAL?

Yes! We have a competitive match every Thursday night at 6pm, and we host the Glock Shooting Sports Foundation League Matches throughout the year. Click here for more information.

DO I NEED TO DO ANYTHING BEFORE COMPETING IN A MATCH? 

For our Thursday night matches, you must first take a holster qualification class, held every Thursday before the match. The class starts at 5:15pm and costs $20. You will need 25 rounds and a strong-side holster in order to complete the class. Click here for more information.

DOES IT COST ANYTHING TO COMPETE?

Our Thursday night and GSSF matches cost $15 to participate. You will need to complete a one-time holster qualification class for $20 before competing in Thursday night matches; it is not required to compete in GSSF matches.

WHAT DO I NEED TO BRING TO COMPETE?

Our Thursday night matches require a strong-side holster (no shoulder or small-of-back holsters are permitted), a double magazine carrier and three magazines, and at least 50 rounds.

IS THERE A DRESS CODE FOR THE MATCHES?

There is no dress code, but we strongly recommend close-toed, sturdy shoes, as the various stages frequently require movement.

DO I HAVE TO BE A MEMBER OF THE GSSF TO PARTICIPATE IN THE GLOCK SHOOTING SPORTS FOUNDATION LEAGUE MATCH?

You must be a member of the GSSF to participate in the GSSF Matches, but we have applications that you can complete during the match sign-up. Just show up a little early to complete the paperwork. GSSF accepts credit/debit cards or personal checks for payment of membership dues.

HOW MUCH DOES IT COST TO JOIN THE GSSF?

Membership pricing is available on the GSSF website at www.gssfonline.com. Please note that the “Register for a Match” option on their website does not apply to the Indoor League Matches held at C2 Tactical.

CAN I SIGN UP AHEAD OF TIME FOR A MATCH?

Sign-up for all matches at C2 Tactical takes place immediately before the match. Just show up 15-30 minutes early to complete your paperwork. Unfortunately, we cannot accept payment or registration for matches more than 1 hour early.

MEMBERSHIPS

WHO IS INCLUDED IN A “FAMILY UPGRADE” TO THE 9MM OR 5.56 PACKAGE?

The family upgrade includes a spouse/significant other and any children living at home under the age of 21. If you would like to include older children or other family members, The Squad Package may be a better choice. You may click to learn more about all our Membership packages.

IF I AM A MEMBER, HOW MUCH DOES IT COST FOR ME TO BRING A GUEST IN TO SHOOT?

Guests of our members pay a reduced range fee of $10 per person per hour on either the pistol or rifle range.

IF I AM A MEMBER OF A SQUAD, DOES MY 10% DISCOUNT INCLUDE FIREARMS?

The 10% discount is good for select merchandise such as holsters, range bags, clothing and other shooting accessories. It does not apply to firearms or ammunition.

I HAVE A GROUP OF 18 FRIENDS AND WE WANT TO SIGN UP FOR A BATTALION PACKAGE. HOW DO WE SIGN UP?

The Battalion package is designed for businesses or a group of people that work for the same company. If your group has more than 10 people, you will need to sign up for two Squad packages.

BOOK A SPECIAL EVENT

I WANT TO BOOK A SPECIAL EVENT?

Please use our Special Events Request Form to get an estimate for your special event. Our events specialist will contact you for the particulars of your event and generate a quote. Or, you may call us at 480-588-2969.

I WANT TO RENT A PRIVATE ROOM AT C2 TACTICAL SCOTTSDALE?

We do charge a fee to rent a private room. The fee is $200 for (2 hour rental). To take your event to a next level, you may upgrade your event and have it held in our Area338 Club Lounge area for $800 (2 hour rental), but this upgrade is only offered to reservations held before June 30, 2018. This includes access to 3,000 sq. ft. of exclusive Area338 Club Lounge space, private shooting lanes and access to our private Simulation Room. Please use our Special Events Request Form to get an estimate for your special event. Our events specialist will contact you for the particulars of your event and generate a quote. Or, you may call us at 480-588-2969.

GUNSMITHING

We currently do no have an onsite Gunsmith. But you may check out The Trigger Guy USA at our Tempe location.

Phone Number: 480.588.8802 (or) 714-402-3980

Hours of Operation:

Tuesday thru Saturday 10:00 am – 6:00 pm

Sunday & Monday – Closed

Closed Major Holidays:

Thanksgiving Day

Christmas Day

New Years Day

Website: http://TheTriggerGuyUSA.com

For additional questions, please complete and submit the form below.

GENERAL INQUIRY FORM